Privacy Policy

At Gloviwa, we respect your privacy. This policy explains what information we collect, why we collect it, and the choices you have. It applies to gloviwa.com and any orders you place with us.

Gloviwa is operated by Gloviwa Co. Ltd., 418 Jim Rosa Lane, Redwood City, CA 94063, United States. If you have any questions, email us at hello@gloviwa.com.

This policy was last updated on 02.07.25.

Information we collect

We collect information you give us directly. This includes your name, email address, shipping and billing address, phone number, and order details when you buy something, create an account, or contact us.

We also collect some information automatically when you visit our site. This includes your device type, browser, IP address, pages you view, and how you got to our site. We collect this through cookies and similar tools.

We do not store your full payment card details. Payments are handled by a secure payment processor, described below.

Cookies and similar technologies

We use cookies to keep your cart working, remember your preferences, understand how people use our site, and improve your experience. Some cookies are needed for the site to work. Others are optional, like analytics and marketing cookies. You can manage or block cookies in your browser settings, though some features may not work as well if you do.

How we use your information

We use your information to process and ship your orders, send order updates, answer your questions, and handle returns. We use it to run and improve our site, keep it secure, and prevent fraud. If you opt in, we use your email to send news, offers, and restock alerts. You can unsubscribe at any time.

How we share your information

We do not sell your personal information. We share it only with trusted partners who help us run the business, and only as needed. These include our payment processor, our shipping and delivery partners, our email and analytics providers, and any service that helps us operate the store. We may also share information if the law requires it, or to protect our rights and our customers.

Payment processing

Your payment is processed securely by Crypto, Cashapp, Venmo, and PayPal. They handle your card details under their own privacy and security terms. We receive only what we need to confirm and fulfill your order.

Analytics and advertising

We use [name your tools, for example Google Analytics] to understand how visitors use our site so we can make it better. [If you run ads, add: We also use tools like Google Ads or the Meta Pixel to measure and show relevant ads.] These tools may set their own cookies. You can opt out through your browser or the tool’s own settings.

Data retention

We keep your information only as long as we need it. This means as long as your account is active, as long as needed to complete your orders, and as long as the law requires for tax and records. After that, we delete or anonymize it.

Data security

We take reasonable steps to protect your information, including secure connections and limited access. No method of storage or transfer is fully secure, so we cannot promise perfect security. If a data breach affects you, we will act quickly and follow the law.

Your privacy rights

Depending on where you live, you may have the right to access the information we hold about you, correct it, delete it, or ask us to stop using it. If you are a California resident, you have rights under the California Consumer Privacy Act, including the right to know what we collect, the right to delete it, and the right to opt out of any sale or sharing of your personal information. We do not sell your personal information. To make a request, email hello@gloviwa.com. We will not treat you differently for using your rights.

Children’s privacy

Our site is not meant for children under [13 / 16]. We do not knowingly collect information from children. If you believe a child has given us information, email us and we will remove it.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top. If the changes are significant, we will let you know on the site.

Contact us

If you have any questions about this policy or your information, email us at hello@gloviwa.com or write to Gloviwa Co. Ltd., 418 Jim Rosa Lane, Redwood City, CA 94063, United States.